Have you ever been really sorry but feel like you've bobbled it so much that the one you owe an apology to won't even hear you out? Or you don't have the right words, or you can't even think about where to begin...this little book is just what you need. The first page is blank, a place to put your own message. The rest of the book is an apology for everything you can think of. If they don't forgive you after reading it...move on...what more can you do? I mean you bought them this little I'm Sorry book and everything. Some people you just can't reach.